Updated on June 29,2026
Xpaid is transforming. We are expanding our operational format and focusing on what we do best: helping our clients navigate financial and regulatory environments across Europe. Our advisory services remain fully operational. Your manager is available to answer any questions directly — reach out at [email protected].
The team remains. The point of communication remains. The level of service — unchanged.
What Is Changing as of 30 June 2026
In accordance with the requirements of MiCA Regulation (Learn more about MiCA) (EU) 2023/1114, XPAID Sp. z o.o. (NIP 7252350588, KRS 0001143376, RDWW-1764) has discontinued regulated crypto services on 30 June 2026.
This is a regulatory requirement that applies to all VASPs in the EU without CASP authorisation. We have chosen full compliance and an orderly wind-down — exactly as a responsible company should.
Services Discontinued on 30 June 2026
— OTC Desk
— On/Off Ramp
— Stablecoin Settlement (EUR ↔ USDC)
— White Label Crypto Infrastructure
— Crypto-to-EUR Operations
Key Dates
— 15 June 2026 – last day to submit new exchange requests (passed)
— 20 June 2026 – client deadline: bank details, KYC, exchanges (passed)
— 30 June 2026 – crypto services ceased
— Until 30 September 2026 – individual refunds available upon request
If your KYC was not completed before 20 June, please contact [email protected] immediately to discuss your individual situation.
What You Need to Do Now
If you have not yet completed your KYC or confirmed your payment details, please contact your manager or write to [email protected] as soon as possible.
Individual refunds are available until 30 September 2026. To request a refund, write to [email protected] with the subject line «Refund Request — [your name or company name]». Please note: refunds are processed in the currency of the original transaction and require a repeated KYC and AML verification. Processing time may vary.
Remaining Funds
Xpaid does not provide custodial wallets. If any payments remain incomplete after 30 June — they will be recorded separately and returned through an individual process with a repeated KYC and AML check.
Security
Xpaid will never ask you to transfer funds through unapproved channels. Any «migration» offers from third parties are fraud. If in doubt — contact us immediately: [email protected]
Contacts
| Enquiry type | Contact | Subject line |
| Refund request | [email protected] | Refund Request — [Full Name / Company Name] |
| Complaint (wind-down) | [email protected] | Complaint — wind-down procedure |
| General questions | [email protected] | |
| KYC / documents | [email protected] | KYC — [Full Name / Company Name] |
Marketing Communication. This communication is for informational purposes only and does not constitute financial, investment, or legal advice. XPAID Sp. z o.o. (NIP 7252350588, KRS 0001143376) is not a licensed crypto-asset service provider (CASP) under Regulation (EU) 2023/1114 (MiCA) and does not provide regulated crypto-asset services as of 30 June 2026. Any references to third-party services, funds, or platforms are informational only and do not constitute a recommendation or endorsement.
