XPAID Spółka z ograniczoną odpowiedzialnością
ul. Kolejowa 45/119, 01-210 Warsaw, Poland
KRS: 0001143376 | NIP: 7252350588
Last updated: June 30, 2026
MARKETING COMMUNICATION. The content of this Website constitutes a marketing communication for informational purposes only. XPAID does not provide crypto-asset services, payment services, or regulated investment services. This communication has not been reviewed or approved by any competent authority.
1. About XPAID and These Terms
1.1 These Terms of Use (“Terms”) govern your access to and use of the website located at https://xpaid.org (“Website”) and any services provided by XPAID Spółka z ograniczoną odpowiedzialnością (“XPAID”, “we”, “us”, or “our”).
1.2 By accessing the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of the Website immediately.
1.3 XPAID is a consulting platform. We do not provide crypto-asset services, payment services, investment advice, or any other regulated financial services. Our current activities comprise:
(a) Consulting services – assistance with opening accounts at EU financial institutions, guidance on document preparation, income verification, and related administrative matters;
(b) Informational resources – general educational and informational content about financial products and the EU financial regulatory environment, including references to third-party financial service providers.
Please note: XPAID is not a licensed crypto-asset service provider (CASP), payment institution, investment firm, or credit institution. No crypto-asset exchange, custody, or transfer services are provided on or through this Website.
2. Consulting Services
2.1 XPAID offers general consulting services to individuals and businesses seeking guidance on:
- opening bank or payment accounts at EU-regulated institutions;
- document preparation for identity verification and proof of income;
- understanding regulatory requirements for financial account applications in EU Member States;
- general information about the EU financial and crypto-asset regulatory environment.
2.2 Our consulting services are informational and administrative in nature. They do not constitute:
- regulated investment advice within the meaning of Directive 2014/65/EU (MiFID II);
- regulated financial advice, insurance mediation, or credit advice;
- legal advice.
2.3 XPAID is not regulated as a financial adviser, investment firm, or credit institution. You should seek independent professional advice before making any financial decisions.
3. Informational Content and Third-Party Resources
3.1 The Website may contain information about third-party investment products, funds, or financial services providers, including referral links to external platforms. Such content is provided for informational purposes only and constitutes a marketing communication.
3.2 Any third-party platforms, funds, or products referenced or linked on this Website are operated by independent entities. XPAID does not endorse, guarantee, or take responsibility for the products, services, regulatory status, or conduct of any third party.
3.3 Where referral or affiliate links are used, this will be clearly disclosed at the point of reference. XPAID may receive commercial remuneration in connection with referrals.
3.4 You should independently verify the regulatory status and suitability of any third-party product or service before engaging with it. XPAID does not assess suitability or appropriateness of any third-party product for your individual circumstances.
4. Discontinuation of Crypto-Asset Services
4.1 XPAID previously operated as a Virtual Asset Service Provider (VASP) under Polish law (RDWW-1764). With effect from 30 June 2026, all crypto-asset exchange, settlement, and related services have been permanently discontinued in compliance with Regulation (EU) 2023/1114 (MiCA).
4.2 As of the date of these Terms, XPAID does not:
- hold, custody, or transfer crypto-assets on behalf of any person;
- provide crypto-asset exchange, conversion, or trading services;
- accept, process, or transmit payments in connection with crypto-asset transactions;
- provide investment advice in relation to crypto-assets.
4.3 Any previous transactions conducted through XPAID’s crypto services prior to 30 June 2026 remain subject to the terms and conditions in force at the time of the transaction. For refund requests relating to the wind-down period, please contact: [email protected] (subject line: Refund Request — [Full Name / Company Name]).
5. Risk Warning
5.1 References to crypto-assets or digital assets on this Website are for informational purposes only and do not constitute a solicitation, offer, or recommendation to buy, sell, or hold any crypto-asset.
5.2 Crypto-assets are highly volatile instruments. Their value can increase or decrease significantly in a short period of time, and investors may lose all of the capital invested.
5.3 Crypto-assets are generally not covered by deposit guarantee schemes or investor compensation schemes in the EU.
5.4 Past performance of any financial instrument or crypto-asset is not a reliable indicator of future results.
6. Eligibility
6.1 By using the Website, you represent that you are at least 18 years of age and have the legal capacity to enter into binding agreements under the laws of your jurisdiction.
6.2 Access to certain services may be restricted based on your country of residence or citizenship. It is your responsibility to ensure that your use of the Website is lawful in your jurisdiction.
6.3 The Website is not directed at persons in any jurisdiction where the distribution of its content would be contrary to applicable law or regulation.
7. Intellectual Property
7.1 All content on the Website, including but not limited to text, graphics, logos, and software, is the property of XPAID or its licensors and is protected by applicable intellectual property laws.
7.2 You may not reproduce, distribute, modify, or create derivative works from any content on the Website without the prior written consent of XPAID.
8. Limitation of Liability
8.1 The Website and its content are provided on an “as is” and “as available” basis. XPAID makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or suitability of any content.
8.2 To the fullest extent permitted by applicable law, XPAID shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- your use of, or inability to use, the Website;
- any transaction conducted through any third-party service accessed via links on the Website;
- any reliance on informational content published on the Website;
- any inaccuracy, error, or omission in third-party content.
8.3 Nothing in these Terms limits or excludes liability for fraud, wilful misconduct, or liability that cannot be excluded under applicable law (including Polish consumer protection law).
9. Data Protection
9.1 XPAID processes personal data as an independent data controller in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Polish data protection law. For full details, please refer to our Privacy Policy.
9.2 When you access third-party platforms or services through links on this Website, your personal data is processed by those third parties as independent data controllers, under their own privacy policies. XPAID does not have access to data processed by third-party platforms.
10. Feedback
10.1 Users may contact XPAID by submitting a message, request, complaint, or suggestion via the feedback form on the Website or by email at [email protected].
10.2 When contacting XPAID, Users may be asked to provide personal data to the extent necessary to process the request: name, email address, and, where applicable, a contact phone number. Such data is processed in accordance with our Privacy Policy.
10.3 Users undertake not to send via the feedback form or by email:
- any violent, abusive, or degrading content, or content that otherwise violates the right to honour, dignity, or reputation of XPAID or any third party;
- unsolicited commercial messages (spam).
10.4 XPAID reserves the right not to respond to messages that violate clause 10.3, and to restrict the feedback functionality for Users who repeatedly send such messages.
10.5 XPAID will endeavour to respond to all legitimate inquiries within a reasonable time, and in any case no later than 30 days from the date the message was received.
11. XPAID’s Messages and Newsletters
XPAID’s Messages
11.1 XPAID may send messages to Users in the following cases:
- in response to requests or complaints submitted via the feedback form or by email;
- in connection with the delivery of consulting services requested by the User;
- where required by applicable law or regulation.
11.2 XPAID communicates with Users primarily by email. Users may manage their communication preferences by contacting [email protected].
Newsletters
11.3 XPAID may send informational newsletters and marketing communications (including updates on consulting services, regulatory developments, and third-party resources) solely on the basis of the User’s prior voluntary consent, given:
- when subscribing to newsletters via the Website; or
- when consenting to receive marketing communications at the point of data collection.
11.4 Users may unsubscribe from newsletters at any time by:
- clicking the unsubscribe link in each newsletter email; or
- sending an unsubscribe request to [email protected].
11.5 Withdrawal of consent to receive newsletters does not affect the lawfulness of communications sent prior to withdrawal, nor does it affect XPAID’s ability to send non-marketing service messages.
12. Social Media and External Communications
12.1 XPAID maintains official social media pages for informational and marketing purposes, including:
- Facebook: https://www.facebook.com/share/1DDECyRNoV/?mibextid=wwXIfr
- Instagram: https://www.instagram.com/xpaid.new?igsh=MTJheHVhdTJqY2wxaQ==
12.2 Content published on XPAID’s social media pages constitutes a marketing communication for informational purposes only. It does not constitute financial advice, investment advice, or a solicitation to purchase any financial product or crypto-asset.
12.3 XPAID’s social media pages are operated subject to the terms and conditions of the respective platform providers (Meta Platforms, Inc.). XPAID has no control over the data processing practices of these platforms. Users are encouraged to review the applicable privacy policies of each platform.
12.4 User interactions on XPAID’s social media pages (comments, messages, reactions) are governed by both the platform’s terms and XPAID’s community standards. XPAID reserves the right to remove content that violates applicable law, these Terms, or community standards, and to restrict access to its social media pages for Users who engage in abusive or unlawful behaviour.
12.5 Links to third-party websites or resources shared on XPAID’s social media pages are provided for informational purposes only. XPAID does not endorse and is not responsible for the content of any third-party website.
13. Amendments
13.1 XPAID reserves the right to amend these Terms at any time. The updated Terms will be published on the Website with a revised “Last updated” date. Continued use of the Website following publication of the amended Terms constitutes acceptance of the changes.
13.2 Where changes are material, we will endeavour to provide reasonable notice (e.g., a notice banner on the Website) before the changes take effect.
14. Governing Law and Dispute Resolution
14.1 These Terms are governed by the laws of the Republic of Poland.
14.2 Any dispute arising out of or in connection with these Terms shall first be subject to good-faith negotiations between the parties. If unresolved, disputes shall be submitted to the jurisdiction of the competent courts of Warsaw, Poland.
14.3 If you are a consumer resident in the European Union, you are also entitled to use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
15. Contact
XPAID Spółka z ograniczoną odpowiedzialnością
ul. Kolejowa 45/119, 01-210 Warsaw, Poland
KRS: 0001143376 | NIP: 7252350588
Website: https://xpaid.org
E-mails:
- For general inquiries and complaints: [email protected]
- For refund requests (wind-down period): [email protected]
- For questions and requests regarding data protection: [email protected]